Linkup Application Privacy Policy

Last updated: 13-07-2023

Thank you for using the Linkup application, developed to provide urban mobility services. Your privacy is important to us, and we are committed to protecting and respecting your personal information. This Privacy Policy describes how we collect, use, store and share your information when you use our app.

By using the Linkup application, you consent to the practices described in this Privacy Policy. Make sure you carefully read all the information provided.

Information We Collect
Information Collection
- Information you provide to us, as below:
--- name
--- images
--- the e-mail
--- phone number
--- demographic information
--- information we collect as you access and use our service, including device, location, and network operator information

1.1. Information Provided by You
When using the Linkup application, we may ask you to provide certain personal information, such as your name, email address, telephone number and payment information. This information is necessary for the provision of our services and to ensure a safe and personalized experience.

1.2. Information Collected Automatically
When you use the Linkup app, we may automatically collect certain information, such as your IP address, device type, operating system, app usage information and location data. This information is collected to improve the quality of our services, customize your experience and ensure the security of transactions carried out through the application.

Use of Information
2.1. Use of Personal Information
The personal information we collect may be used for the following purposes:

Provide and manage the services requested by you;
Process payments and transactions;
Customize your app experience;
Send you relevant notifications about the Services, such as updates, confirmations and changes;
Continuously improve our services and develop new features;
Conduct internal analysis and research to understand and improve our operations.
2.2. Information Sharing
We may share your personal information with third parties only under the following circumstances:

With partner drivers so that they can provide the requested services;
With competent authorities, when required by law or to protect our legal rights;
With third-party service providers who assist us in providing the services;
With advertising and marketing partners, provided your consent is obtained.
Storage and Security
3.1. Information Storage
The personal information collected is stored on secure and protected servers, in accordance with the best information security practices. Data is only retained for as long as necessary to fulfill the purposes for which it was collected.

3.2. Information Security
We have implemented appropriate technical, administrative and physical measures to protect your personal information from loss, theft, unauthorized access, disclosure, alteration and destruction.

Your Rights and Options
4.1. Access, Rectification and Deletion of Data
You have the right to request access, rectification and deletion of your personal information held by us. If you wish to exercise these rights, please contact us using the information provided in the "Contact" section below.

4.2. Direct marketing
We may send you direct marketing communications if you have given your prior consent. If you no longer wish to receive these communications, you may opt out at any time by following the instructions provided in the communications themselves.

Changes to this Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in privacy practices. We recommend that you review this policy frequently to stay informed about how we protect your information.

Contact
If you have questions or concerns regarding this Privacy Policy or the use of your personal information, please contact us through the following means:

[email protected]

We are committed to resolving any privacy-related issues fairly and efficiently.Linkup Application Privacy Policy